Terms and conditions of services

USE POLICY

The right to use the contracted sessions is personal and non-refundable. The sessions will have the agreed duration from the agreed times.

CANCELLATION POLICY

If an user wishes to cancel an appointment, they must contact the coach or the company at least 24 hours before their appointment. Failure to do so will result in a missed session and will be charged.

EXPIRATION POLICY

All services must be completed within the time set in each of them.

REFUND POLICY

Applications will be considered by medical evidence, change of residence or any other circumstance that prevents the sessions contracted in the established period. Refunds will be prorated if services have commenced and a processing and handling fee of 20€ will be applied for these refunds. If you do not proceed in this way, the pending sessions will not be returned. Gift cards are exempt from the refund policy.

DISCLAIMER OF RESULTS

The results obtained through the different services can vary, the specific results of the personal training will depend on the frequency and consistency of the sessions as well as your commitment to the established program, marked advice and willingness to follow the routine created.